All shipments are made within two or three days. If it takes longer, we will notify the customer within the hours following the purchase.
All items are shipped from Valencia through the postal company, with a tracking number and require a signature on delivery.
We also offer the option of express shipping at an additional cost.
Note that prices do not include VAT for orders outside EU and as such, your order may be subject to import taxes and customs duties. The recipient is the importer of record and must comply with all laws and regulations of the destination country.
When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
If an item is unclaimed and returned to us, we will be in touch regarding shipping it again however the recipient might be charged a new shipping fee depending on circumstances.